All pet bedding can be returned within 30 days from the date of purchase, provided the product is in its original condition. Please ensure that the item is returned in its original packaging box and securely wrapped to protect it during transit. Refunds will be issued to the original payment method used at the time of purchase.

All orders are subject to a $15.00 processing fee.

For any defects or further inquiries, please reach out to us at hello@kneadcats.com.

Returns not sent back in the original packaging box are ineligible.

All returns are subject to a final review to ensure that all conditions have been met. To facilitate the review and ensure that your refund is processed promptly, please send photos of the packed return item to our support team.